Learn GoldVault step by step
Short walkthroughs covering everything from creating your account to managing rewards. Click any section to jump straight to it.
Sign Up
Create a Customer Account
How to sign up for GoldVault as a customer, complete identity verification, and get started.
Create an Operator Account
How to sign up as an operator, set up your business profile, and start building your rewards program.
Invite a Staff Member
How to invite staff members to your operator account and get them set up with access.
For Operators
Create a Group
How to create a new group, configure its settings, and get it ready for members.
Chat, Notification Settings & Analytics
Using the built-in chat system, configuring notifications, and viewing your group analytics dashboard.
Staff Management & Permissions
Managing your staff team and configuring role-based permissions for what they can access.
Group Tabs: Members, Redemptions, Spends & Settings
A walkthrough of all the group management tabs — viewing members, handling redemptions, tracking spends, and configuring group settings.
Operator Settings
Configuring your operator account settings including profile, notifications, MFA setup, and password management.
For Customers
Join a Game Room & Deposit
How to find and join a game room, and how to deposit funds.
Make a Redemption Request
How to browse rewards and submit a redemption request to your operator.
Customer Settings
Edit your profile, configure notification settings, enable MFA, and change your password or email.